Privacy Policy

Last updated: November 12, 2025

Our Commitment to Data Protection

At Local Hub, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services. We are committed to transparency about our data practices and ensuring your rights are respected.

This policy applies to all information collected through our website and in connection with our arcade game localization services. By using our services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

Information You Provide Directly

When you interact with our website or services, you may provide us with information including:

  • Name and contact information when you fill out forms or contact us
  • Email address for communications and service updates
  • Project details and requirements you share with us
  • Payment information for service transactions
  • Preferences and feedback you provide about our services

Information Collected Automatically

Our website automatically collects certain information through cookies and similar technologies:

  • Browser type, device information, and operating system
  • IP address and approximate geographic location
  • Pages visited, time spent on pages, and navigation patterns
  • Referral source and search terms used to find our website
  • Cookie data and similar tracking technologies

Information from Third Parties

We may receive information from third-party sources including:

  • Analytics providers who help us understand website usage
  • Advertising partners who provide marketing insights
  • Payment processors for transaction verification

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

Providing localization services, processing projects, and delivering results to clients according to agreed specifications.

Communication

Responding to inquiries, sending service updates, providing customer support, and sharing relevant information about our services.

Website Improvement

Analyzing usage patterns, identifying technical issues, improving user experience, and optimizing website performance.

Marketing and Advertising

Sending promotional materials about our services, displaying relevant advertisements, and conducting market research with your consent.

Legal Compliance

Meeting legal obligations, protecting our rights, preventing fraud, and ensuring security of our services and systems.

How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our website, conducting business, and providing services to you. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

Legal Requirements

We may disclose your information if required by law, legal process, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

With Your Consent

We may share your information with third parties when you have given us explicit consent to do so for specific purposes.

How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information:

Encryption

Data transmission is encrypted using industry-standard SSL/TLS protocols to prevent unauthorized interception.

Access Controls

Strict access controls ensure only authorized personnel can access personal information on a need-to-know basis.

Secure Storage

Personal data is stored on secure servers with regular backups and protection against unauthorized access.

Regular Monitoring

We continuously monitor our systems for potential vulnerabilities and security threats to maintain data integrity.

Breach Notification

In the event of a data breach, we will notify affected individuals and relevant authorities as required by law.

Staff Training

Our team receives regular training on data protection practices and privacy requirements.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on:

  • The nature of the information and why we collected it
  • Legal or regulatory requirements for data retention
  • Whether we have an ongoing relationship with you
  • Internal business needs and operational requirements

Your Privacy Rights

You have the following rights regarding your personal information:

Right to Access

You can request a copy of the personal information we hold about you, including details about how we use it.

Right to Rectification

You can request correction of inaccurate or incomplete personal information we hold about you.

Right to Erasure

You can request deletion of your personal information under certain circumstances, subject to legal retention requirements.

Right to Data Portability

You can request a copy of your personal information in a structured, commonly used, machine-readable format.

Right to Object

You can object to processing of your personal information for direct marketing purposes or where we rely on legitimate interests.

Right to Restrict Processing

You can request restriction of processing your personal information under certain circumstances.

Right to Withdraw Consent

Where we rely on your consent, you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features
  • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us through our contact form. We will process your request promptly in accordance with applicable data protection laws.

Contact Us About Privacy

If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal information, please contact us:

Contact Us

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.